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iQ 360
An integrated communications agency
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We build + protect reputations

iQ 360


About iQ 360

We are a diverse bunch united by our love for the work we do.

Our approach

We believe in the power of communication. That’s why we take our work so seriously. Because when it’s done right, effective communication can change a company, a community, even the world.

Knowing when and how to communicate — or whether to do it at all — requires instinct, street smarts and a formidable track record. We draw from our experience as former lawyers, product managers, reporters and entrepreneurs. We’ve managed P&Ls, met sales goals and overseen teams at companies large and small. We know what matters most to our clients: building value, minimizing risk, amplifying success and ultimately achieving results. We work efficiently, pragmatically and with purpose to help our clients deliver their message the right way.

Be more. Fear less.

Our code

We deliver bold ideas.

We aren’t afraid to dream big and embrace new ways of thinking. We enjoy stepping out of our comfort zone and encourage our clients to do the same. We execute with a fearless attitude and unwavering determination. The only thing we don’t do is average.

We do things the right way.

Even when it’s the long way, or the hard way. We pride ourselves on producing quality work with substance and value, and we won’t cut corners or compromise our integrity to get there. We respect our clients, our work, and the people we impact.

We work without ego.

We collaborate openly and honestly with our team members, our clients, and their peers and partners. We welcome different points of view and accept constructive feedback with grace and gratitude. We appreciate every opportunity to improve our craft.

Our story

HI

CA

DC

NY

Every business has a story. Ours started in California and New York when the predecessor firm of iQ 360 sprung to life as a boutique crisis communications agency in 2005. We lived in the high-stakes world of crisis and reputation management, advising clients on bankruptcy, litigation, federal investigations and regulatory issues.

In 2011, we established our headquarters in Honolulu. From our new home, we built on our foundation of public relations, crisis communications and public affairs to offer creative services, digital marketing, content and branding.

Today, we’re proud to be a minority- and woman-owned business certified by the Western Regional Minority Supplier Development Council and the Women’s Business Enterprise National Council. We’re fortunate to have a team of talented and passionate iQers in Hawaii, California, New York and Washington, D.C. Together, we help some of the most influential companies use communication to excite, engage and connect with their audiences.

Our team

Founder & CEO
Lori Teranishi
Principal
John Onoda
Principal
Steve Astle
Senior Vice President
Elisabeth Hershman
Senior Vice President, Creative Director
Scott Kaneshiro
Chief Operating Officer
Jean Nakanishi
Senior Account Manager
Rhianna Chung
Senior Designer
Jordan Higa
Account Manager
Joshua Shon
Account Executive
Amy Higa
Vice President
Lynn Miyahira
Vice President
Lyssa Fujie
Account Manager
Jordan Ozaki
Account Manager
Janet Davis
Account Coordinator
Ian Tsang
Office Manager
Sawako Shimizu
Senior Digital Designer
Anna Fong
Senior Account Manager
Katie Arita-Chang
Senior Account Coordinator
Josh Adachi
Account Executive
Bianca Kahele-Fontanilla
Senior Strategist
Eliot Dobris
Senior Strategist
Marie Kennedy
Senior Strategist
Douglas Costle
Senior Strategist
Donna J. Uchida
Senior Strategist
David Weiskopf
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iQ 360

We believe in the power of communication to change the world

808.536.2729
Privacy Policy | ©2023 iQ 360 Inc. All rights reserved.
We are a certified minority- and woman-owned business.
iQ 360

We believe in the power of communication to change the world

808.536.2729
Privacy Policy
©2023 iQ 360 Inc. All rights reserved.

We are a certified minority- and woman-owned business.

Privacy Policy

Last updated on June 5, 2018.

 

This privacy policy explains our collection, use, disclosure, retention, and protection of personal information collected through our website, www.iq360inc.com (the “Website”).

 

  1. Information We Collect

We collect personally identifiable information about you, including your name, email address, and phone number, when you send an inquiry to us on the contact form on the Website.

 

  1. How We Use Your Information

We will use your information only to respond to you regarding the reason you contacted us. We will contact you by the means by that you have consented to us contacting you, as you indicate when you submit an inquiry to us via the Website.  We will not share your information with any third party outside of our organization.  We do not send any promotional emails; however, we may contact you via email in the future to tell you about changes to this privacy policy.

 

  1. Cookies

 

  1. Storage of Information

Personally identifiable information that you submit to us via the Website is processed and stored, if at all, in the United States.  We will not keep your personal data for longer than is necessary for the purposes for which it was collected.  We determine the retention period based on the purpose for which the information was obtained, our legal obligations, and our technical and business requirements. 

 

  1. Your Access to and Control Over Information

You have the right to opt out of any future contacts from us at any time. You may do the following at any time by contacting us via info@iq360.inc.com or 808-536-2729:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data or if you feel that we are not abiding by this privacy policy.

  

  1. Security

We take precautions to protect your information. When you submit sensitive information via the Website, your information is protected both online and offline. Only employees who need the information to perform a specific job (for example, customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

 

  1. Updates to This Statement

This privacy policy may be subject to updates.  Any material future changes or additions to the processing of personal information as described in this privacy policy affecting you will be communicated to you through an appropriate channel.  For example, we may email you to let you know about updates to the privacy policy.