Lab-Grown Diamonds: Lessons in ESG and Stakeholder Behavior

March 20, 2024
By Elisabeth Hershman

Around the world, shoppers continue to let their wallets do the talking, seeking out ethical and sustainable brands, and, in some cases, even paying a little more for them. Concerns about the environment, equity and social justice drive consumer behavior and force corporations to consider their decisions through an Environmental, Social and Governance (ESG) lens. Accordingly, one would think, lab-grown diamonds are hot right now.

In reality, the frenzy for “faux” is slightly more nuanced. While synthetic diamonds are lauded for their ethical sourcing and clear chain of custody to market, jewelry merchants attest that the primary allure for consumers is, overwhelmingly, their larger size and lower cost. This microcosm of consumer behavior offers a fascinating glimpse into the complex and occasionally paradoxical dynamics of ESG behavior drivers. “Selling the world” on sustainability and ESG is not as straightforward as one might think.


The ESG Reality

While corporations and regulatory bodies now see ESG considerations as foundationally critical, no one should assume that these climate-focused and socially conscious commitments are always the primary driver of decisions among consumers or corporate stakeholders  — at least not yet. The sooner corporations acknowledge this reality and meet stakeholders where they are, the sooner they will be able to position their ESG initiatives more effectively to drive engagement and ensure the longevity of their positive impact on the planet and society.


"'Selling the world' on sustainability and ESG is not as straightforward as one might think."


In effect, this consumer behavior toward lab-grown diamonds mirrors a larger trend in the business world. While companies increasingly integrate ESG principles into their operations, these initiatives are often seen as added bonuses rather than core drivers of business decisions. The truth is, most companies and their stakeholders still prioritize traditional metrics of success — profitability, market share and growth — over ESG factors. Not unlike the many couples who, at the end of the day, just want the most spectacular-looking ring that they can afford. This reality presents a challenge for corporate leaders: how to genuinely integrate ESG values in such a way that they complement and enhance traditional business objectives, where one cannot advance without the other.


Communications Strategy: Balancing Act for Corporations

For C-suite executives, the key is to strategically communicate a strong ESG narrative. A savvy approach is to align ESG goals with traditional business metrics, showcasing how sustainable practices can drive efficiency, innovation and, ultimately, profitability. Effective communication about ESG initiatives should not only highlight their ethical and social value but also underscore their role in enhancing long-term business success. This dual-focused narrative can help bridge the gap between ESG ideals and business realities, appealing to both ethically minded stakeholders and those driven by conventional metrics. 

Looking ahead, the challenge for corporate leaders is to integrate ESG into the core of business strategy, not merely as an afterthought or a marketing tool. This requires a holistic approach, where sustainable practices are woven into every aspect of the business, from supply chain management to product development and marketing. Such integration not only aligns with the growing consumer and societal demand for ethical practices but can also drive innovation and open new market opportunities.



While ESG factors are increasingly valued, they are seldom the primary motivators for consumer or business behavior. Everyone still wants the big ring. This current reality calls for a nuanced approach to ESG integration and communication, where sustainability is presented not only as an ethical choice, but as a strategic business advantage. By recognizing this complex landscape, C-suite executives can lead their companies toward a future where success and sustainability are intertwined elements of a robust business strategy.