A former chief communications officer at major corporations including General Motors, Levi Strauss, Charles Schwab and Visa USA, John helps iQ 360 clients address their most pressing challenges.
John often works with C-Suite executives seeking to achieve business breakthroughs, improve their reputations with key stakeholder audiences, or manage critical organizational change. He is often involved in clients’ ESG-related initiatives, drawing on his decades of work on environmental and public policy issues. Because John led the communications function at major global corporations and was part of executive leadership teams, he has a deep understanding of how communications must align with business strategy, corporate culture, regional norms, and financial community expectations. Because he was a client of many communications firms, he has a clear sense of how they can best deliver value. Because he has managed communications on countless issues and crises, he has a vast reservoir of knowledge to apply when organizations are in trouble.
Before leading communications at Levi Strauss, General Motors, Visa USA and Charles Schwab, John was head of global media relations at McDonald’s and, prior to that, head of external communications for Holiday Inns and Harrah’s Casinos. After his corporate career, John spent nearly two decades on Fleishman Hillard’s International Advisory Board, providing strategic counsel not only to clients but also to the firm itself. Throughout his career, John has been involved with efforts to advance corporate social responsibility, sustainability and ESG – including serving on the board of Business for Social Responsibility (BSR).
Among the honors and recognition granted to him are the Arthur W. Page Center Award for Integrity in Public Communication and election to the PR Week Hall of Fame. He has served on numerous boards and is a current board member of the U.S.-Japan Council.
Northwestern University, M.S. Journalism
Indiana University School of Law, J.D.
University of Michigan, M.A. Communications